Legal
Terms of Service
These terms cover your use of SLAaP and this website, operated by Ma Xiu Technologies LLC, trading as Mã Xiú Technologies(“we”). Using the service means you accept them.
1. Two kinds of user
Employers license SLAaP to screen applicants. Their commercial terms live in a separate written agreement; where it conflicts with these terms, that agreement governs.
Candidates and employees take an interview or check-in because an employer asked them to. They owe us nothing and pay us nothing. Sections 6 to 9 are the ones that apply to them.
2. What the service does, and does not do
SLAaP conducts a structured voice interview, converts it to text, and produces a written screening report for the employer.
We do not make hiring decisions. We do not accept or reject anyone, rank candidates against each other, or advise an employer whom to hire. Every employment decision belongs to the employer, who is responsible for how it uses the report and for complying with the employment laws that apply to it — including any obligation to notify candidates that an automated tool is in use, or to have that tool independently audited.
3. Acceptable use
You agree not to:
- use the service to screen anyone who has not been told they are being screened;
- impersonate another person, or sit an interview on someone else’s behalf;
- attempt to access another account, another candidate’s report, or any part of the system you were not given a link to;
- copy, resell, reverse-engineer, or use the service to build a competing product;
- upload malware, or content you have no right to share.
4. Accounts
Employers are responsible for their users’ actions and for keeping credentials secure. Tell us promptly if you believe an account has been compromised. We may suspend an account that is being used in breach of these terms, or where continued use would put candidate data at risk.
5. Fees
Employer pricing is quoted per engagement and set out in that engagement’s written agreement. Fees are billed monthly in arrears unless agreed otherwise, and are non-refundable except where the law requires. Interviews are never charged to candidates.
6. Your information
What we collect and how long we keep it is set out in our Privacy Notice. In short: your speech is converted to text, no audio recording is kept, and personal information is deleted automatically after one year. You can ask for a copy, a correction, or deletion at any time at maxiutechnologies.com/privacy/requests.
7. No warranty
The service is provided “as is”. We do not warrant that a screening report is complete or free of error, that transcription is perfectly accurate, or that the service will be uninterrupted. Reports are one input to a human decision and should not be treated as a substitute for the employer’s own judgement.
8. Limitation of liability
To the extent the law allows, we are not liable for indirect, incidental, special, or consequential damages, or for lost profits, revenue, or data. Our total liability arising out of the service is limited to the greater of the fees paid to us for it in the twelve months before the claim, or one hundred dollars.
Nothing here limits liability that cannot lawfully be limited, including liability for fraud or for death or personal injury caused by negligence.
9. Disputes, arbitration, and your right to opt out
Read this section; it affects how disputes are resolved.
Talk to us first. Write to support@maxiutechnologies.com and give us 30 days to resolve it. Most things end here.
Arbitration. If that fails, disputes are resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer or Employment rules, whichever fits. Arbitration takes place by videoconference, or in the county where you live — you will never be required to travel to us. We pay the arbitrator’s fees and the AAA’s administrative costs beyond any nominal filing fee. Each side bears its own legal costs unless a statute provides otherwise. The arbitrator can award the same individual relief a court could.
Class action waiver. Claims are brought individually. There is no class, collective, or representative arbitration.
What arbitration does not cover. These are excluded and may always go to court:
- claims of sexual harassment or sexual assault, which you may bring in court regardless of anything in this section, under the federal Ending Forced Arbitration of Sexual Assault and Sexual Harassment Act;
- representative claims under the California Private Attorneys General Act;
- workers’ compensation and unemployment insurance claims;
- anything either of us may bring in small claims court;
- requests for an injunction to stop misuse of intellectual property or confidential information.
Nothing here prevents you from reporting anything to a government agency or from taking part in an agency investigation.
You can opt out. Use the form at maxiutechnologies.com/privacy/requests, or email support@maxiutechnologies.com with “Arbitration opt-out” in the subject, within 30 days of first accepting these terms, giving your name and the email you used. Opting out costs you nothing and changes nothing else about your use of the service — and it will never affect an application.
If the class action waiver is held unenforceable for a claim, that claim goes to court and the rest of this section still applies to the others.
10. Governing law
These terms are governed by the laws of Virginia, without regard to its conflict-of-law rules, except where the Federal Arbitration Act governs section 9 or where the law of your home state gives you rights that cannot be waived.
11. Changes
We may update these terms. If a change is material we will post the new date above and, where it affects candidates, show the updated notice before the next interview. Changes are not retroactive.
12. Contact
support@maxiutechnologies.com · 8401 Mayland Dr, Ste P, Richmond, VA 23294